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Effective from December 1, 2018, if a client receives monthly banking consolidated paper statement(s) (regardless of the number of paper statements received), a fee of HK$10 will be applied to each customer each month and will be directly debited from the relevant banking account*. only. Citi Mobile App "Citibank HK" Download Citi Mobile ® App from App store or Google Play. * The exchange rate/pricing indicated in the Citi Mobile ® App or Citibank Online for any particular currency pair generally includes all-inclusive profit margin/ spread of Citibank (Hong Kong) Limited (The “Bank”) for the Eligible Transactions. This material is issued by Citibank (Hong Kong) Limited and/ or Citibank, N. Apps. operates/is licensed to operate. S. Additional authentication is required for designated online transactions where a higher level of security is needed. 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