Inmate canteen customer service phone number.

Inmate canteen customer service phone number us Automated Phone Assistance: Customers may call 1-800-729-8355 to access an Automated Customer Service IVR Phone System available in English and Spanish twenty-four hours a day. You can also live chat with a customer service representative during regular business hours—Monday-Friday, 8:30 a. Phone card Purchases: Phone card purchases always go to the inmates account The store will not work correctly when cookies are disabled. Email: customerservice@accesscorrections. Oregon Customers. Essex County Jail Add money using your credit or debit card online, or via telephone, or in person using cash. Reliance Telephone McDaniel Supply Company provides commissary services for detention centers, jails, and prisons in Georgia, South Carolina, North Carolina, Tennessee, and Florida. For issues regarding inmate accounts, contact TurnKey Corrections directly at 715-690-2965 . TouchPay - www. Enter the confirmation number you received when placing your order Commissary, Video Visitation, Phone Integration, Inmate E-Mail and SMS, PictureMail plus improved employee efficiency all impact your bottom-line revenue, productivity, and morale. A Telmate agent will assist you with your deposit. How do I leave a message for an inmate? You can call and leave a brief message on Inmate Voicemail by dialing 763-515-4160. 713. By calling ICS Corrections' billing agent ICSolutions at 888-506-8407. com and enter the confirmation number or inmate number. {{'pages. Prepaid Collect services can be set up online at Available Services. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience. Inmates at the facility can take funds directly from their commissary accounts to make phone calls. A link to the department's canteen policy, Administrative Regulation 200-11, may be found on the department policies page. All refunds for canteen orders go to the inmate’s account. Arizona Customers. For inmates in the U. Inmate PIN Debit Prepaid Phone Accounts: Washington DOC 24/7 Automated System: 866-669-9975. The inmate account holds any money brought in on their person and allows inmates to purchase additional items via a canteen. Our service offers you a fast and secure way to deposit money into an inmate’s account using a credit or debit card by using the payment portal linked below. AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 4) Please select the Facility the inmate is at. 5527 We have always provided our clients with old fashioned customer service and cutting edge technology - from our humble Oct 22, 2024 · Money orders made out to the inmate can be mailed using the address above. 2. You may also contact Customer Service via the methods provided below. Performance: Our system works. More. Onl ine. ] Contact the Inmate Bank at (719) 269-4271 if you have questions. In order to deposit money you will need to know the state and facility where the inmate is located and also the inmate's id or name. Export calls into . Martin Luther King Jr. How can I Contact InmateCanteen. Make deposits , shop online, and send messages to incarcerated family and friends. Turnkey Corrections provides comprehensive solutions for correctional facilities, including inmate communication, commissary services, and secure payment processing. 50 or 10% of the deposit amount, whichever is greater. Reason Signup / Account Creation Login / Forgot Password Video Visitation Question Telephone Deposit Telephone Service Rescan Request Postal Mail Question Electronic Messaging Question Missing Mail Refund Request Account Information Update About Us. Alabama Customers. Set notifications by Inmate or Phone Number. The inmate will have access to edit the order before it is delivered. inmatecanteen. Alternative to Union Supply. Family and friends may also choose to create a phone account. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic. Nov 30, 2016 · Effective November 30, 2016 Money Transfers to Inmate Banking will only be accepted: Online – by www. 4. In per son Nov 16, 2023 · Inmates can use funds on their inmate trust account. See the Inmate Rulebook for additional information on sending mail to inmates. Apr 18, 2025 · Phone Accounts. S. S. Inmate’s ID number; Inmate’s location – or system like FBOP; Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. For customer service regarding issues with Canteen or CareMart delivery, please call (757) 385-4691. The inmate can call you ‘collect’ if your phone service accepts collect calls. Call JPay at 1 (800) 574-5729 to make payments over the phone at any time. wav files for easy transfer. This is non-negotiable. (If your cell phone number is not correct, click "Update Your Settings" to correct your cell phone number) Click Send Verify Code; Enter the verification code sent via SMS and click Verify Code; Once the code is verified, you will receive a page stating that the setup is complete. When an inmate is booked into the Adult Detention Center, an inmate account is created. . And because 100% customer satisfaction is always our number one priority, you can be assured that you’ll receive unmatched service and support. Colorado Customers. You pick the items to send to the inmate and the inmate will receive them on their next canteen delivery day. Verify your cell phone number is entered correctly. · Call 1-855-329-4268 any time day or night to access our automated system. 884. 445 Ingenuity Ave Sparks, NV 89441. Never send it with a letter or photos for your inmate, unless the facility allows it. You will need your customer number (Lookup customer number here) and facility ID (Lookup Facility ID here) to use this IVR. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. us You can make a deposit through the lobby kiosk located in the jail, on our website www. · Visit accesscatalog. com. O. Wkd}} Deposit money for an inmate. NOTE: Mobile County Metro Jail Facility may only allow online deposits for local commissary purchasing. By Telephone or Internet - deposits to inmate accounts can be made through . When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. Inmates order all commissary offerings directly from the kiosks or handheld devices. Corresponding with an Inmate If you attempted to put money on an inmate's account multiple times due to errors, there may be a "hold" placed on those funds on your credit/debit card acccount. R. 1. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions. Footer Automated Phone IVR. Mail: If you want to purchase prepaid phone services for a Prepaid Account using a check or money order, please mail to: ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 Note: Inmate Canteen does not have a customer service phone number. To purchase items for an inmate directly, visit our CareMart site at vbsocaremart. The inmate can call you using a prepaid calling card that they can purchase from the jail’s inmate commissary. Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3. All profits generated by the Canteen Program are placed into the Canteen, Vending Machine, and Library Account to be used solely for inmate benefits. Walkenhorst's. Let's Get Started. Search by Inmate/Date/Phone Number. Depositing money by phone is a convenient way for your inmate to receive money immediately. 365-Day Customer Support. Refund Inquiry Contact Form Please contact our Customer Support team through our online inquiry process. Kiosks do not give change. Louis, Missouri 63132 Bringing Families and Friends Together. Alberta App built on wavemaker c. By calling our toll-free number (1-877-618-3516) and selecting option 2, you can make a deposit. Visitation. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL In August 2020, the personal information of thousands of Telmate users was exposed and accessed by unknown attackers. index. At TurnKey Corrections, our system is designed to make commissary and communication services easy for both inmates and jail staff alike. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund. Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. Download, Stream, or Listen live. Services In Person – by Western Union Agent Locations Family and friends can set up a Prepaid Collect account in two ways: Online. com Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen. The phone number is 715-690-2965. Also, you can email ICCSupport@tkc32m. L. If you prefer to contact us by phone, please call our Customer Care Center at 1-727-349-1561. NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. 3. To receive calls from one of the facilities we service, please deposit funds onto a NCIC Phone Account. SecurTel also provides U. com If you need assistance, contact Kimble’s FBD/ Turnkey 706-298-4974 Inmate Emails and Messaging Inmates are able to communicate via emails and messaging. –5 p. For additional information about Canteen, please contact the customer service team at DOC_CCI_CANTEEN@state. 30 per megabyte (MB). When your Friends and Family use their cell phone to receive GTL processed inmate calls and now cannot receive those calls it is likely due to the GTL caller ID number(s) (480-448-2204 or 480-409-2926) being flagged as a Spam / Robo call. inmate canteen. Call: 636-888-7004. FAQ Cidnet is a comprehensive system that connects users with their incarcerated loved ones. SecurTel provides inmate calling services to inmate families and friends. We provide name brand products along with private labeled products in order to give your clients options at different price points. Our Stellar Customer Service Process: Call our general customer service number: 866-320-4200 If the issue is unsolved, you will be forwarded to Ed Bierer or our Application Specialist on call. Phone —dial toll free, 866. Need Help? If you have problems logging in please contact Customer Service at customerservice@jacklmarcus. Please make sure you verify the correct resident has been selected. SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. 345. Inmates can choose from popular name-brand items, and supplemental food items. This data can be utilized across various Cidnet applications, including Voice, Video, and Mail services, to maintain contact with inmates. itasca. Once the account is created, funds can be deposited onto an inmate's canteen account so they are able to make phone calls, purchase vending machine items, or order food and hygiene items to be delivered on Tuesdays and Fridays. Please include the inmate’s name, facility, and contact number Live Customer Service Available 24/7. Also, you can deposit cash only into a Kiosk in the jail lobby. Contact Us. com can be used to order select food care packages for an inmate. It operates on a standardized data pricing model, where data is available at a uniform rate of $0. The phone service provider for South Carolina is GTL (Global Tel*Link) ConnectNetwork. Learn more about KCN’s Edge kiosk. *** Notice: All EFT transactions are subject to services fees as determined by each individual vendor. FAQ \ Robo Calls. com through e-mail? How do I get additional information? Check the FAQ page for more answers. It’s simple. 3 Easy Steps to Talk. 4761 Select a Facility Location. The store will not work correctly when cookies are disabled. If your contact information is provided to ViaPath , and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. Add electronic notes directly to calls. EST. You can setup your pre-pay phone account online by visiting the GTL ConnectNetwork website here, or over the phone by calling 1-800-483-8314 or 1-866-230-7761. SATURDAY' | translate}} - {{'pages. NEW recreation-yard pavilions with vending machines. 866. Please provide as much detail as you can to help us resolve your inquiry. One of the main reasons why Inmate Canteen Team 3 is necessary is because they are responsible for managing and distributing essential items such as food, hygiene products, and clothing. Create your free account today! Policies; Pay Invoice; Inmate Login 24/7 Automated System & Customer Support: 800-913-6097. There is a monthly limit of $200-300 on how much inmates can spend on commissary items. Customer service Jul 1, 2024 · Inmate Canteen Team 3 plays a vital role in ensuring that our basic needs are met and our daily lives run smoothly. NOTE: All transactions with Inmate Canteen are between the customer and Inmate Canteen. com or call 800-943-2189. 7. To establish a prepaid collect call account or to buy an inmate phone cards, please visit the Reliance Telephone website. Fax: (507) 304-4859. How can we assist you? - Customer assistance - Canteen is the nation's leading provider of workplace food service- Vending, markets, coffee, dining, & more Get started with Canteen today - Contact sales, customer service, product ordering, & more - Canteen is the nation's leading provider of workplace food service Feb 18, 2022 · III. If you encounter issues using the Inmate Commissary system, contact Turnkey Corrections at 715-386-5700 and leave a message; a team member will return your call in a reasonable amount of time. Hours: Monday - Friday: 6am - 6pm Saturday: 9am - 1pm (PST) Call: (775) 393-4000 Fax: (707) 261-4020 Email: [email protected] 3. Purchasing a Phone Card. ) In-facility kiosk —an Access Corrections kiosk that accepts cash, credit and debit cards in the lobby of correctional facilities is ready to process your deposit. zip or . Address: Keefe Commissary Network L. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. When is the main customer service department open? Our main corporate customer service department is open Monday through Friday 7:30am – 4:30pm EST. Credit card transactions are charged a non-refundable fee of $2. co. com, or by calling toll-free 855-836-3364 Inmate Canteen Customer Service - email them at Phone: (507) 304-4830. This included names, contact information, driver’s license numbers, passport numbers, Social Security numbers, payment card and financial account information, personal messages, and grievance forms. Learn how Inmate Canteen collects and uses your personal information, and how to contact their customer service representatives by phone or e-mail. The caller will be prompted to accept or reject the call by pressing a key on their touch tone phone. 7) Navigate to the product category you would like to order from. com or call us at +1-800-236-2611(8:00AM to 5:00PM CST) Customer Care: 1-866-713-4761 Phone Calls & Messages; Each photo uploaded can only be shared with a single inmate. Gaston County Sheriff’s Office 425 Dr. mn. A, click here. Inmate Communications Integrity. The system automatically deposits the money directly into the inmate's account. Thank you for your patience through this time. Mar 4, 2024 · Should you encounter any issues while using team3. shop. Learn more about KCN’s KeepTrak Software. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. 3 Ways to Purchase Prepaid Phone Services. Accounts & Canteen Contact an Inmate Advance Pay accounts allow you to prepay for collect calls from an inmate to your phone number using the deposited funds Phone: You may call ICSolutions customer service using this toll-free number 1(888)506-8407. Itasca County | 123 NE 4th Street | Grand Rapids, MN 55744 | Phone: 218-327-7363 | Toll Free: 800-422-0312 Report website problems to helpdesk@co. C. Keep in touch in ways that make your life easier and their life better! Inmate mail will only be accepted via the U. Just call 1 (866) 516-0115 . DO NOT leave personal information or PHONE CARD numbers on the voice mail. The "hold" has been placed on the money by your bank. Instantaneous posting of transactions. SUNDAY' | translate}}: {{hours. Inmates are permitted two (2) free calls daily up to 10 minutes each (local/long distance; Canada /USA). We monitor our kiosks all day, every day and have strict guidelines set in place to maximize our performance. We asked detainees how having access to Pay Tel’s technology and platform have impacted their lives 3. For cash deposits, there is a $1. If you missed a call from (800) 943-2189, it means a detainee was trying to reach you. Select a facility by simply clicking one of the states below. Apr 25, 2024 · Customer Service. KCN will build weather-sheltered pavilions for the inmates across the State over the next few years. Stay organized with investigative folders Jail staff can: Blacklist inmates, housing units Shop Jack L Marcus for inmate care packages. com or have questions about specific functionalities, don’t hesitate to reach out to customer support. They can purchase items such as clothing, food, and tablet services. Way, Gastonia, NC 28052 CALL 704-869-6800 AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7 General steps to send money to an inmate: Step 1: Click ‘Send Money’ at the top Step 2: Find your recipient Step 3: Click Sign Up to create an account Step 4: Put money on inmate's books Step 5: Use your Visa or Mastercard to complete KCN serves over 650,000 inmates weekly and 14 out of 17 outsourced state departments of corrections. " [IV. Just call 1-866-713-4761 (or 844-369-7776 for British Columbia facilities). For issues with TouchPay contact Customer Service at 866-204-1603 *More Information. Welcome to Synergy payment services. A refund can be obtained by calling customer service at 877-650-4249. We observe all corporate and national holidays. 00 fee. Select a location below or use our Quick Search option to find the last call an inmate attempted to your phone number. Create an account at: team3. How to Send Money Online. Phone Time Tiger Correctional does not provide telephone services nor knows the process to obtain phone time at each facility. com or 1-866-232-1899. Box 536 Collingswood, NJ 08108. Sending Money to an Inmate. If allowed by the facility, an incarcerated individual may transfer funds from their facility trust/commissary account into a Securus Debit account via making a request through their commissary. EST and Saturdays, 11 a. Inmate Canteen Customer Service can be reached at 715-690-2965, Search the inmate by last name and deposit accordingly. A quarterly inmate package program for property items. m. The inmate can call you using credits or money that you or someone else purchases from the jail’s inmate phone service. Other Issues: Customer Service: 800-786-8521 | Customer Service Hours of Operation: Mon – Fri – 8 am – 7 pm (CST) See full list on jailexchange. You may contact Lattice’s Customer Service Center at 888-843-1972, use Lattice’s secure website or Lattice accepts money orders mailed to: Lattice Incorporated P. COMMISSARY: All orders are placed with zero involvement of your staff. Inmate accounts. Over the phone: Call Telmate customer service at (866) 516-0115. The Automated Phone System can provide a rate quote, block a phone number, and tell a customer why a number is blocked. Inmate Canteen has a selection of hundreds of items available to purchase for inmates in Carroll County. com for assistance. 24/7 Access on any Internet capable device. NEW, monthly inmate ordering. icaregifts. Create Account. Welcome to the Touchpay Payment Portal : Fast, reliable, secure, and convenient way to make payments. Careers. Simple accounting procedures, thorough training, and comprehensive service offerings makes TurnKey and our software platform, TEAM3, stand out as the best option for your facility. Our bilingual operators are standing by 24 hours, 7 days a week to assist you with your deposit. Inmate Canteen TKC Supply TKC Telecom Brandon Howard, Director of Customer Service Dominick Schleper, Customer Service Manager Rachail Ostlund, Customer Service Supervisor. Hours of Operation Administration Hours 8:00 am - 5:00 pm Monday - Friday Inmate employment with Canteen is designed to teach Inmates relevant, marketable, transferable skills such as inventory management, warehousing, production, order-fulfillment, customer service and forklift certification. to International Inmate Call Services. This amount is subject to change so call the facility at 541-474-5140 in order to confirm the amount that cannot be exceeded. Comforting essentials for incarcerated loved ones, facility-approved. 5 minutes. ; Telephone. You can make an online deposit into an inmate’s account. Contact. Canteen purchases are items that are not provided to inmates, such as candy, soda, snacks, haircuts, and stamps. , 10880 Lin Page Place, St. The public may call Synergy customer service for assistance in blocking or unblocking their phone number. Postal Service. Wkd}} Depositing money by phone is a convenient way for your inmate to receive money immediately. 5) On the next page, you will enter the Resident’s Last name or ID Number and click ‘Search’ 6) Select the resident from the drop down list. Look for contact information such as a helpline number or email address that can assist you with resolving any concerns promptly. The fastest way to send money to an inmate is by using a credit or debit card to complete an online payment through JPay. To put money on an inmate’s vending account or to purchase canteen items for an inmate, please visit the Inmate Canteen website. correctpay. Premier. –11:59 p. Fees listed below. Additional Contact If your only phone is a cell phone, a prepaid account will be the only way you can receive calls. Please follow the instructions on the Inmate Canteen website. Family members/friends need to setup an Inmate Canteen/Turnkey Corrections account. TouchPayDirect. Phone. 1884 to speak with a bilingual (English and Spanish) customer service representative. The inmate can call you using credits or money that you or someone else purchases from Inmate Canteen. 706. You can even set up multiple AdvancePay accounts if you have inmates in separate facilities and wish to have calls directed to different phone numbers. *When mailing a money order or cashier’s check, send it an envelope by itself. yspf bzhiay idjugf drxby qoaot hfambsw vpri gojna klx envmbbj opas iabdhb oflb xrx uxll