Windows hello this option is currently unavailable windows 11 This options is currently unavailable - click to learn more . Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Jul 10, 2024 · And there's no troubleshoot in my Settings and all other instructions to troubleshoot Windows Hello to fix the PIN problem is just recurring nonsense that tells me the same thing: "go to Settings > Accounts > Sign-in options > PIN > remove", but the option is currently unavailable and I'm back where I started. When expanded, Windows Hello says 'Something went wrong. " I can still sign in using my pin but fingerprint and facial recognition don't work. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Remove Windows Hello: Remove any existing facial recognition settings and then try to set it up again. Biometric authentication uses facial recognition or fingerprint to prove a user's identity in "Windows Hello options are currently unavailable. When I upgraded to a new laptop I thought it would change but i'm having the same problem. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. I'm currently running my computer on Windows 11 Home. When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. In the Accounts, on the left side, click on Sign-in options. " It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. User your work or school account. Hi, thanks for reaching out. Jul 4, 2024 · Environment: -No UPN matching between onprem AD and Azure, Third party federation and User provisioning . What would be going on? Nov 21, 2023 · So with the new update on Windows 11 23H2 there comes an issue regarding the Sign-in options in the settings, specific the "PIN" and "Fingerprint" or "Facial" options. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". Let’s have a try. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Try to reset the pin and when I do it says well send a code to your outlook email. Like Windows 10, Windows 11 too supports Windows Hello. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Click on "Accounts" and then click on "Sign-in options". For automatic scans of missing or outdated drivers, we recommend using specialized software. May 3, 2024 · I recently purchased a new laptop with Windows 11. Click the “Restart” button near Advanced Startup under Recovery options. PINs are device-specific convenience options that are separate from Microsoft account passwords. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. 4 Ways to Fix Fingerprint Sensor Not Working on Android Phones Try Basic Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. No worries, I'll do my best to help you. If the issue persists, resetting the Windows Hello settings might help: Open Settings: Go to the Start menu and select Settings. Let’s start with the most obvious solution, which sometimes does the trick just fine. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Select Start > Settings > Windows Update > Check for updates. " Foll Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Which is great cause I can’t check my email since my pc is bricked basically stuck in the Lock Screen. Jul 13, 2023 · No Password option and PIN (this option is currently unavailable) on Windows 11 I just bought a new laptop recently, and at first set up they gave me only pin as an option. You will enter the Windows RE. The most effective method provided by Microsoft is to uninstall the Face Software Device driver. Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a May 4, 2024 · I recently purchased a new laptop with Windows 11. How To Fix Windows 11 Fingerprint Not Working. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Fingerprint feature not working on Windows 11 says "This option is currently unavailable" I recently got a Dell Latitude 7390 2 in 1 with Windows 11 preloaded. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. My Windows specs are: Edition: Windows 11 Home Jun 5, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. 8. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Run Windows Hello troubleshooter Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I know it. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. msc and click OK. 2] Run Windows Hello Troubleshooter. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Then restart the computer and see if those options are now back available. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Any advice would be very much appreciated. This Aug 14, 2023 · Windows 11. Thanks To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Try again later. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. Aug 6, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Jul 6, 2024 · You may note down your laptop name and model number and search on the manufacturer’s site to see if it supports Windows Hello. 5. " below that. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". I'll be glad to help you today. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Step 1. ChatGPT. -" problem on my HP laptop. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. The last Windows Hello option is the pin, which works. I went to my Windows account and added a new sign in option for Windows Hello. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Change the PIN after logging in password. In my case, it was simply a misconfigured Group policy setting. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. Once you open Run dialog box, insert services. Things I have tried and failed: Usually, this problem is caused by a corruption in the Windows Hello settings. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Jan 15, 2024 · I can’t set up fingerprint recognition in Windows 11. Try again later" Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Over the past few days, the settings sign-in options tab display the Feb 21, 2025 · Windows 11 fingerprint not working,Windows Hello not recognizing fingerprint,troubleshoot fingerprint sensor Windows 11,issue with Windows Hello in Windows 11 Download App to Unlock More Benefits. Usually, setting up Windows Hello PIN on Windows Apr 10, 2024 · Check Windows Hello settings: Go to Settings > Accounts > Sign-in options and ensure that "Fingerprint recognition" is turned on. Jul 22, 2023 · Hello, this is Emily. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. The same thing with Windows Hello fingerprint recognition and PIN. Jan 16, 2021 · Locate the file named AllowDomainPINLogon and if it does not exist, do the follow:; Now on the right-pane menu right-click on the empty white space and click on New > DWORD (32 bit) value. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Accounts: Click on Accounts and then Sign-in options. Oct 11, 2024 · Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM; KB5053644 is here which means searching for files with natural language will soon be available to all Windows 11 users Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Please let me know as soon as possible Kind… If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. The options to improve recognition and to remove this sign-in option are greyed out. Therefore, I can't even change my pin. 9 Ways to Fix Windows Hello Fingerprint Recognition Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . " Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". 1-Restart your computer while holding the SHIFT button Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. You can use the Get Help app Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Right-click on the Start icon and choose Run. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. 5 and 4. Oct 20, 2022 · But sometimes pin option would grey out or windows would show up “Windows Hello PIN Is Currently Unavailable”. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. You can do this by following these steps: Open the Settings app on the affected device. This means you can add multiple authentication systems to sign in to your computer. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. 0 is the compatible version for Windows 11), so you may not face Windows 11 PIN not available. Uninstall Windows Hello Face Software Device. Didn't change anything even after restarting. Lock the screen and Entered the PIN and received the below message . My name is, Zadee. May 15, 2024 · So far, nothing I have tried has made any difference. ” So how to resolve it successfully? Here this article will give you some useful ways. Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. May 18, 2023 · I'm using Windows 11. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. Threats include any threat of violence, or harm to another. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. 2. I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is an incompatibility issue with the NGC folder that is responsible for Windows Hello, and for us to sort out the issue, we need to take own the NGC folder then delete it, kindly Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem If the Windows Hello setup can not work properly on a self-installed Windows 11 system, follow the steps below to disable the core isolation settings to solve the problem. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. Hello! I have Dell XPS 13 9300 model with fingerprint. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. " additionally appears. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. On the login screen, click the Sign-in options entry and choose the one for your login password. It uses your fingerprint, Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Try again later". It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Apr 16, 2024 · Try again later". Way 4: Edit Local Group Policy. (I wonder what currently means?_) Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Windows 11 does not support passwords instead of PINs as part of Windows Hello by default. I have gone to the Lenovo site to install drivers to try and get everything updated. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Select the option you want to use to sign in. Your immediate reply and response are highly appreciated. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Edit: I'm pretty sure I removed all accounts. Jun 10, 2024 · Windows Hello Face. Device Home Page - References and Resources – Learn about your Device - Solve Problems Apr 17, 2024 · Windows 11 fingerprint not working Lenovo, Dell, HP, Asus; Windows 11 fingerprint not working after sleep; Windows 11 biometric not working; Windows 11 domain fingerprint not working; Fingerprint scanner not working on Windows 11; Windows 11 fingerprint setup not working; Windows 11 fingerprint this option is currently unavailable Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Please help Mar 13, 2025 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. " When I click on one, "Something went wrong. " Underneath there is an exclamation mark with "something went wrong. Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Follow these steps to set up or add Fingerprint in Windows 11. Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Option 2: Restart Biometric Services. 1 for Windows 11, version 23H2 for x64 (KB5045935)", "2024-11 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5046633)" and so on just to name a few. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". In this guide, we are going to talk about top fixes that you can try to remove Windows 11/10 PIN and password when it is not working or has something wrong. So, it is important to know how to enable TPM 2. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. iPhone Help. Try using the Registry editor, follow the steps below:. It states, 'This option currently unavailable' and along with 'Something went wrong. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Check if the Windows Hello option is now working. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Close. 1. Windows Hello fingerprint detection is currently unavailable. " This is at the Sign-in options in Accounts in Settings. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jul 24, 2022 · I had to select Notebook above because laptop was not an option. Now I cannot even enable it again. In case that didn't work lets try using the Registry editor. ; Enter your Microsoft account’s password to sign in. Open the Run dialog box by pressing the Windows key and the R key together. Hi, I'm having trouble with Windows Hello sign-in options on my PC. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Download App Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Feb 22, 2024 · Hi Rootsmusic, I'm Christine, a Windows user like you. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Feb 18, 2023 · Thanks for reaching out. Dec 4, 2020 · 4. I've been trying to Sep 10, 2020 · 9. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Check if you have the options now. In my organisation the settings to use these features are enabled, i got a screenshot of the "Convenience PIN" Policy for you to better understand what I try to say. I have to change the pin I use to log in to Windows because it has been compromised. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Nov 29, 2024 · The latest ones are "2024-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5046732)", "2024-11 Cumulative Update for . Aug 19, 2023 · Fix Windows Hello PIN This Option is Currently UnavailableWindows Hello PIN is a secure way to sign in to your Windows 10 or 11 PC. This isn’t just a Windows 11 issue, by the way. My name is Bernard a Windows fan like you. The Settings in Account -> Sign In options show "This option is currently unavailable" under both Windows Hello and Fingerprint options. But somehow, after few updates later, I can't use windows hello to sign in. But as long as it's not configured it should be ok. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. I found out all of my sign-in options said "This option is currently unavailable". -Hybrid Entra Joined devices -Enrolled to Intune using device credentials as SCCM is setup with co management (Cloud Attach). This guide covers how to enable Windows Hello, NOT Windows Hello for Business. In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Now, click on Windows Hello PIN. However, I noticed that my pin no longer works. It says (this option is currently unavailable). Free Movie Streaming. I look forward to your feedback, which will help me pinpoint your issue. However, recently I haven't been able to sign in any other way except for the pin. Many users confirmed that they managed to fix the Windows 11 hello not available issue through this solution. Update drivers: Visit Samsung's support site to ensure your fingerprint scanner drivers are up-to-date. I'll be happy to help you out today. Recently, all my windows hello options are "currently unavailable. Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. I also have the "Facial Recognition (Windows Hello) installed in my Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Jun 8, 2023 · Hi. Facebook Help. I've tried disconnecting my school account and restarting my computer but that made no difference. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. I had never tried to set the fingerprint reader up until today but it won't let me, it looks to not be working with Windows Hello features. May 15, 2024 · Hi, I am Dave, I will help you with this. Hello, I have sent PIN in Windows Hello. Here is how to get rid of this situation. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Jul 19, 2024 · How to Set up and Use Windows Hello on Windows 10 and 11 Having a secure password is crucial, especially in these times. Open Settings and go to Advanced Options> Recovery. 7. Feb 21, 2025 · Windows 11 fingerprint not working,Windows Hello not recognizing fingerprint,troubleshoot fingerprint sensor Windows 11,issue with Windows Hello in Windows 11 Download App to Unlock More Benefits. Re-register fingerprints: Remove all saved fingerprints and re-add them. Feb 3, 2022 · I understand that you are having Windows Hello PIN issues. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. Credential providers are the primary mechanism for user authentication—they currently are the only method for users to prove their Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. 3. Getting the latest driver When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. Jan 6, 2025 · Under Windows 11 "Account > Sign-in options," all my options are marked "This option is currently unavailable. Mar 11, 2025 · Installed new drivers for my motherboard and windows 11 upon sign in to my pc says my pin is unavailable. Type regedit and Nov 27, 2024 · Hello, this is Emily. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". 7 Reset Windows Hello. It also supports Windows Hello. 0 (TPM 2. I had mine set to Enabled. I suggest that you try to delete the folder where the PIN information is stored and then try again. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. On the Services console, scroll and right-click Windows Biometric Service. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. Basically neither fingerprint nor Windows Hello can be set up. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. 8 Check for Conflicting Software Oct 29, 2023 · This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. NET Framework 3. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. " 3. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. You may need to reregister your Hello options if needed. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager To use the fingerprint scanner in Windows 11, you can have to set it up first. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. It was working properly with Windows 10, but does not work after I upgraded to Windows 11. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. Press Windows key + R key together from the keyboard. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. Disconnect them all one by one. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Click on “Accounts“. I'm an Independent Advisor and a Microsoft user like you. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Emojis Explained. Oct 31, 2024 · How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community. You might have a work or school account connected to that device. Jul 11, 2023 · How to Fix Windows 11 Hello Not Working Fix 1. However, it is possible that you or an application disabled this option Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. I tried updating all the drivers but nothing works out. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft See full list on wintips. Avoiding Scams. May 23, 2023 · Re-register Your Fingerprints. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. When you attempt to configure your fingerprint reader, your computer m. Under "Windows Hello PIN", click on "I forgot my PIN". " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. please help me to figure this out. Question: Whether… Dec 12, 2022 · #WindowsHello #WindowsPin #windows11 ------------------------------------------------------------------------------------------------------------------------ Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Try again later'. Click the [Start] icon ①, then select [Settings] ②. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. If Windows Hello is not available, you will see a message: Windows Hello Face. However, when in there I see that the Windows hello pin option is inaccessible: Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. Every single Windows Hello option shows as "currently unavailable. I can see here that you can't change your PIN on your Windows. But above message "this option is temporarily unavailable windows hello" appears. Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. All it takes is to: Navigate to Windows Hello in the Settings app. 6. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. org Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Now none of the options are available. May 30, 2024 · 1. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I don't have any organization accounts linked anywhere in settings. Download App Every single Windows Hello option shows as "currently unavailable. Now, press Windows Key+I to open the Settings application. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. But issue persists, What do you think could be the issue.