We couldn t find a camera compatible with windows hello face. I am having trouble trying to setup Windows Hello Face.

We couldn t find a camera compatible with windows hello face If the issue still persists, i t may be that the device driver version in the new version has not yet been updated and configured, resulting in a situation where Windows Hello cannot be used normally. May 31, 2021 · 1 We Couldn’t Find a Camera Compatible With Windows Hello Face. I looked at other threads and tried stopping, backing up relevant docs, and restarting Windows Biometric Service but it didn't make a change. I have checked in Device Manager and the Facetime HD camera is listed there. If you see "We couldn't find a camera How to Set Up Windows Hello in Windows 11 به طور کلی برای فعال سازی ویندوز هلو میتوانید مراحل زیر را امتحان کنید: برای فعال سازی قابلیت تشخیص چهره در ویندوز ابتدا به مسیر Settings > Accounts > Sign-in options بروید و روی Set up Dec 14, 2024 · If you are encountering the "We Couldn’t Find a Camera Compatible with Windows Hello Face" error, there are a few potential solutions you can try to resolve the issue. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 1, 2023 · Purchased a new MSI Modern 15 with Win11 preinstalled and while everything else setup just fine, Hello Face won't work as it says "we couldn't find a camera compatible with Windows Hello Face". If this does not happen, please change the Sign-in options to Window Hello Face . Camera Access is on. Please note that Windows Hello uses a special RealSense depth camera module designed by Intel. Feb 24, 2020 · Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) on my device Surface Laptop i5. Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). Sep 24, 2024 · Some also received the message We couldn’t find a camera compatible with Windows Hello Face. 2 Check for Camera Updates; 1. inf and does not react. Feb 24, 2025 · I recently re-installed my Windows 11 PC. Thanks for reaching out. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. " I want to verify that my laptop is not compatible with Windows Hello face. To check whether your laptop supports Windows Hello facial recognition, perform the following steps. Jan 28, 2024 · My Windows Hello, always says they couldn't find a compatible Camera on my surface pro 9 (intel 5th generation version). 3 Ensure Windows Hello Face Is Installed; 1. I feel like I've tried everything on the Web. Can you please provide the options. . Let apps access your camera is on. But when I try to enable hello face it is showing that "We couldn't find the camera compatible with windows hello face". I tried to uninstall the IR camera and 720P camera and search for hardward change, it reinstalled. On analysing the error, we got to know about the factors that could be responsible for this problem in the system and they are listed below. Outdated web camera driver. You can’t use the Windows Hello face recognition feature with any regular camera. PC Data Center Mobile: Lenovo Nov 2, 2024 · Windows 11We couldn't find a camera compatible with Windows Hello FaceI have removed the drivers and then rebooted. PC Pusat Data Dec 20, 2020 · Ini memungkinkan pengguna Windows menggunakan fingerprint, pengenalan wajah, dan detail biometrik lainnya untuk login ke perangkat Windows. Open Category Cameras . What to do? Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Dow Harassment is any behavior intended to disturb or upset a person or group of people. msc và nhấn Enter . 4. Common Issues with Face Recognition. I appreciate Julian Sharp's input and suggestion of using the Logitech Brio. There are several external cameras available on the market that support infrared imaging and 3D depth sensing technology and are compatible with Windows Hello Face. It is mandatory requirement for Windows Hello Face. You have a laptop with a normal webcam so it won't work. If Windows Hello is not available, you will see a message: Windows Hello Face. , I can't even set it up. Well that is gone now and still no facial recognition. Windows Hello Face requires an infrared camera, which you do not have. May I please know the make and model of your device? Type msinfo in the search bar on the taskbar and click enter. I have disabled the camera and rebooted. Waiting for your reply . Also, I could not find Hello Face folder on my windows folders. I've talked to Logitech, they said that if it works on a different computer then it's not an issue with the camera, and would not help beyond that. I have gone through various posts on this issue, but haven't found a solution. If you are using Windows Hello Face for the first time, restart your computer; Make sure you do not have any pending Windows updates; Windows Hello compatible camera can Mar 14, 2025 · I am not able to set up my face and fingerprint recognition because there’s a warning “we couldn’t find a camera and fingerprint scanner compatible with windows Hello Reply I have the same question (4) Nov 12, 2019 · All of a sudden my Windows Hello has stopped working and on the lock screen it says, "sorry something went wrong, please enter PIN" and in settings it says We couldn't find a camera compatible with Hello guys, I just bought an Legion 5 pro and while I was setting up the security I got the message "We couldn't find a camera compatible with Windows Hello Face" . Fingerprint sensors also uses the Windows Hello protocol and that works with Aspire 5 laptops. I am having trouble trying to setup Windows Hello Face. The fingerprint works fine but when i try to set up face ID, it displays the message "we couldn't find a camera compatible with windows hello face". I tried to uninstall the Windows Hello from Device manager. The set-up option is greyed out as well. I use an G14 2022 Asus notebook. I wasn’t even sure if I’m going to use this feature but when Windows declared that I still don’t have a Windows Hello compatible webcam, it became a matter of principle! Aug 28, 2023 · I did a clean Windows 10 Pro install, and everything went great and the system works fine Except Windows Hello Face. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 20, 2021 · If the message “We couldn’t find a camera compatible with Windows Hello Face” is displayed, and Windows Hello Face is not working, your camera is incompatible, you don’t have the correct drivers installed, or there is a configuration problem. Press Win + X, select Device Manager, and expand Biometric devices and Cameras. I hope Samsung will have the courtesy and sufficiently competent staff to explain in detail why the latest gen 4 Book Pro 16 camera setup does n Nov 22, 2021 · Im trying to setup my surface pro with windows hello face, but i get this message?any help would be greatly appreciatedwe couldnt find a camera compatible with windows hello face Nov 20, 2024 · Win11 cannot find the camera. Mar 21, 2024 · The camera module can see IR light, but there is still no Windows Hello support. This option is currently unavailable. I uninstalled the biometric driver - no joy. It just says 'We couldn't find a camera compatible with Windows Hello Face'. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo Windows 10 Top Contributors: We Couldn't Find a Camera Compatible with Windows Hello Face Windows Hello Facial Recognition is more secure then most facial Nov 9, 2022 · Hello, my laptop model is Samsung Galaxy Book 360 pro. If Windows Hello is not available, you will see a message: Windows Aug 12, 2022 · "We couldn't find a camera compatible with Windows Hello Face" I explored various threads on google and found out that "Facedriver" folder is also not available on my laptop. The IR driver shows in device manager. I wanted to setup the face recognition sign in option, but getting a warning that the camera is not compatible with windows hello face. I just now updated to the latest version of LogiCapture and updated my Brio's firmware to version 2. As stated, it was working fine before I reinstalled. Can you clarify this please? Thank you May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. If, after updating the camera driver, you still encounter the issue where Windows Hello cannot find a compatible camera, it might be necessary to contact Lenovo support directly for further assistance. Thank you for reaching out Microsoft Community. SHOP SUPPORT. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. The Facial Recognition option displays the text "This option is currently unavailable. May 15, 2024 · Hi, I am Dave, I will help you with this. Known issues. Jul 12, 2024 · Step 1: Press the Win + S on the keyboard. Step 2: In this interface, you need to locate the Windows Biometric Service option. I have updated the driver (windows We couldn't find a camera compatible with windows hello face,I want to help know how to fix it This thread is locked. Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Tutorial to fix the issue of windows 10 hello face. When I go to Settings > Accounts > Sign-in options > Windows Hello Face, it says: "We couldn't find a camera compatible with Windows Hello Face. In this informative video, we will guide you through the troubleshooting process for the error message "We couldn't find a camera compatible with Windows Hel Feb 1, 2020 · I did that and the network issue got fixed. I want to ask whether it's unavailable due to some missing drivers or whether Legion 5 pro doesn't support the feature. Before proceeding to the solutions make sure you try these workarounds on your computer. msc in the search box, and then press Enter. Quá trình cài đặt I have a Dell Inspiron 15 Inch 7591 2-in-1 laptop with a webcam running Windows 10. " So, I went to Settings - Apps-> Optional features. 'We Couldn't find a camera compatible with Windows Hello Face' The camera works properly, and its drivers up to date. Delete a face Mar 22, 2021 · I am experiencing difficulty in even setting up my Logitech Brio camera with Windows Hello Face. May 3, 2020 · Nothing has worked, Camera drivers are installed, biometiric drivers are updated, still nothing will get hello face to work. " I have been looking online for solutions and it seems that running the web cam driver in compatibility mode fixes this, however I can't find the driver setup packages for this webcam online in order to install the drivers in compatibility mode. اگرچه با مشاهده آن توانایی شناسایی هیچ دوربینی را ندارید، اما به راحتی می توان آن را با استفاده Oct 1, 2019 · Hello KarimM000,. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Dec 28, 2019 · When i first booted my Surface Laptop 3 the Windows setup didn't include the setup of Windows Hello Face. The camera is recognized by Device Manager. I tried to check for all drivers updated for both camera. Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". Unless Dell specifically tells you that they are selling you a laptop with an infrared camera, you don't have an infrared camera. I rolled back the driver but that didn't work. Laptop specs: Lenovo IdeaPad Flex 5 - Brand new. 6 Use the Get Help App; 1. Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. 1. Feb 25, 2025 · How To Fix “We Could Not Find A Camera Compatible With Windows Hello Face” Method 1: Check If The Feature Is Installed Windows Hello Face is an optional feature on Windows PC. คือเราอยากจพสแกนลายนิ้วมือเข้าทำงานใน Notebook แต่คือมันสแกนไม่ได้ Windows Hello Face ไม่ทำงานมันขึ้นมาว่า We couldn't find a camera compatable with Windows Hel Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. Post a screenshot of the resulting dialog box. Every time I tried, it returned "We Couldn't Find A Camera Compatible with Windows Hello Face". why? I have the latest system, and it still does not support facial recognition. Here are some common problems that causes facial recognition issues are: Camera Compatibility: Standard webcams don't support Windows Hello facial recognition. Even an external IR camera which was detected earlier and was working even with Windows Hello, stopped getting detected too. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". Dec 2, 2023 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. "We couldn't find a camera compatible with Windows Hello Face. · Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running? I would suggest you to have a look at the Dell article on Windows 10 Hello Facial Recognition feature - supported systems and requirements and see if that helps. Camera functions on other programs just fine. Cyril Thomas Bought a new Acer swift 3, model sf314-57. • You can also go to Device Manager > Expand the arrow next to cameras to see if your device has IR sensor drivers. 1 Install HelloFace. please help thx Step 7: The next time you log in to Windows, the system will attempt to use the Windows Hello feature and the webcam to unlock the system. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Can someone help ? We couldn't find a camera compatible with Windows Hello Face. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . Type services. Can you try to Perform an In-place Upgrade with Windows 10. ca today and it's a 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2. But now windows hello does not work. Checked in Commercial Vantage and the camera is NOT disabled there. Dec 14, 2022 · Error: We couldn't find a camera compatible with Windows Hello Face. I bought this laptop a week ago. Another way to fix issues with Windows Hello is to check if the cameras are disabled. The camera works fine in other apps. FIX Error We Couldn't Find a Camera Compatible With Windows Hello Face [Tutorial]Windows Hello is an excellent alternative to the standard Windows 10 passwor May 9, 2023 · I connected my USB camera to my new computer with Windows 11. Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Mar 14, 2020 · I recently bought the HP ENVY X360 - 13-ar0118au laptop and in the product description, it was mentioned that it comes with Windows Hello that allows you to login with your face. We couldn’t find a camera compatible with Windows Hello face. PC Data Center Mobile: Lenovo Jul 21, 2024 · Dear Julian sharp, Thank you for the information regarding compatible cameras with Windows Hello. Before I re-installed Windows, Hello (face) was working fine. ” Aug 17, 2019 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. 2. Aug 18, 2020 · Microsoft - Learn about Windows Hello and set it up . Aug 25, 2020 · It shows a message "We couldn't find a camera compatible with Windows Hello Face" & "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" Request you to please assist me in resolving the issue or kindly provide me the information if my laptop is supported or compatible for "Windows Hello Face" & Window Hello Open Device Manager and uninstall Windows Hello Face Software Device under Biometric devices. In order to activate windows hello feature, your computer should have infrared camera (IR). Webcam still works in normal use. Unfortunately your ASUS N76VZ doesn't have this feature, so there's no way to use it, unless using ASUS' solution, because natively (I mean, using Windows Hello Face) this isn't Oct 26, 2021 · This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. I have tried restarting it multiple times and I found no solutions. inf and click "Install" Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11. 3. Windows Hello Face requires an infrared camera. May 8, 2024 · Windows Hello Face requires an infrared camera. dll Not Found: How to Fix it Sep 11, 2020 · Hi Arshad I am Dave, an Independent Advisor, I will help you with this . 7 Reset the Biometric Database Nov 7, 2024 · So if updating the camera driver doesn’t help with the “We Couldn’t Find a Camera Compatible with Windows Hello Face” problem, you can try reinstalling the driver for Intel(R) Imaging Signal Processor to see how it works for you. Feb 3, 2024 · I have more info. "  As far a Hi, I am Dave, I will help you with this. I already tried this options : " Procedure 1 : 1) Open File Explorer, navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver 2) Right-click on HelloFace. Jan 14, 2022 · Do this to successfully fix We couldn’t find a camera compatible with Windows Hello Face on Windows 11/10. Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". . The software has all of the latest updates as of 5/8/23 2300. Dec 9, 2024 · We couldn't find a camera compatible with Windows Hello Face. I'm running Windows 11 Home, Version: 21H2, OS: Build 22000. The windows hello face doesn't recognize the camera. Set up has been greyed out. Mar 9, 2023 · This usually means that your camera is not compatible with Windows Hello face anymore. The camera works fine for any calls or other applications that want to use the camera. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. My brother uses the Lenovo Yoga 7 and that laptop supports the Windows Hello Face feature. Sep 29, 2024 · If you purchased a Surface Laptop Go 3, it does not have a Windows Hello camera, but rather a Windows Hello Fingerprint reader instead. I tried to uninstall the Windows Hello from Optional Features and reinstall Mar 2, 2024 · "We couldn't find a camera compatible" means that you bought a laptop with an ordinary webcam (which is 90% of the laptops sold). There are various solutions: I tried to install HelloFace. Checking Camera Compatibility. 90% of all brand new laptops DON'T have infrared camera. Dec 20, 2022 · - reinstalled "Windows hello" No rollback for camera driver is available. Ran all system updates several times. TOKO DUKUNGAN. Aug 20, 2024 · If your camera supports IR (Infrared) functionality, this driver update should enable Windows Hello to recognize it for facial authentication. I wanted to know if the laptop supports the Windows Hello Face feature. Windows 10 Facial Recognition requires a webcam capable of IR (Infrared) or 3D technology Jun 4, 2023 · Fix We couldn’t find a camera compatible with Windows Hello Face on Windows 11/10. Method - Check your computer to find the type of camera . Nov 15, 2021 · Hi Pippa I am Dave, I will help you with this. I have checked your computer specification and it seems your computer d Apr 15, 2024 · If you are still getting the could not find a camera compatible with Windows Hello Face error, you need to install the Hello Face inf file. Check your Biometric database files! Sep 19, 2020 · Check documents on compatibility, FAQs, upgrade information and available fixes. Any help would be appreciated. You can vote as helpful, but you cannot reply or subscribe to this thread. After much poking and prodding Windows Hello sign in options now says We couldnt find a camera compatible with Windows Hello Face. Is the X1 Carbon Gen 9 simply not compatible with Windows Hello face recognition? May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I then updated the clock driver again but the Surface still can't find a camera. Facial recogntion (Windows Hello) is on. Solutions tried. To use Windows Hello Face your compatible must have a (compatible) built-in camera or external one that's specially configured for near infrared (IR) use on Windows 10. We really appreciate all the efforts that you did just to possibly resolve the issue. For improved security, only allow Windows Hello sign-in---- is on. Mar 15, 2023 · I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. Windows Hello Face has never worked for my Brio, i. Thank you. 4 Scan Your System Files for Errors; 1. Feb 3, 2023 · We couldn’t find a camera compatible with Windows Hello Face. When I try and enable it, I get the "can't find compatible camera" message. Surface Laptop Go 3 features - Microsoft Support If you need help determining which you have you can open the Surface app and it will list the model info. we couldn't find a camera com Feb 23, 2022 · Một trong những lỗi khiến người dùng đau đầu nhất đó là Windows Hello, điển hình như lỗi: "We couldn't find a camera compatible with Windows Hello face". One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. Thanks in advance for your help! Jun 21, 2022 · Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability The LG Gram EVO 14" has a standard HD webcam which does not support Infrared, and so, you will not be able to use Windows Hello Facial Recognition. The camera is working. Jul 29, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. This did not allow the users to sign in to the system. I get two messages: 1. " The explanation was "We couldn't find a camera compatible with Windows Hello Face. I also can't add any other Windows Hello logins. We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. I have this since I bought this laptop 5 months ago. Hello, I just got the Lenovo Yoga 7 14ITL5 U1a. پس اگر قصد استفاده از Windows Hello را دارید، بهتر است این ویژگی را غیر فعال کرده و مشکل را تست کنید. Threats include any threat of violence, or harm to another. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". The initial problem was that the setup proceeded all the way to the phase where it showed my face and was supposed to recognize it, but then nothing happened and the only option available was to cancel the setup. Please help Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. I tried the recommended fixes on the Asus website without any success. Can someone guide me on how to resolve th We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. "We couldn't find a camera compatible with Windows Hello Face Asus laptop X515 intel core i5 license version Nov 18, 2024 · Hello, The Windows Hello Face recognition is not working in my laptop (Hewlett-Packard HP EliteBook Folio 1040 G1) It is saying (We couldn't find a camera compatible with Windows Hello Face ) is it the problem with my camera or anything else. My laptops windows hello face recognition is not working its showing " we couldn't find a camera compatible with windows hello face". Select Windows Components and open Biometrics. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. e. I haven't Aug 29, 2023 · "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" "We couldn't find a camera compatible with Windows Hello Face" on Lenovo yoga 520 , Windows Pro 10. If you see "We couldn't find a camera Apr 22, 2022 · After that, restart your computer and check if windows Hello has been fixed. Here’s how to check: Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. 50 GHz with Windows 11 Home OS. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Enroll a face. 50GHz 2. You can try the methods listed below to fix the problem and get the Dec 2, 2024 · My Windows11 Hello facial recognition recently stopped working. inf; 1. Rolled back camera drivers and uninstall Jan 4, 2025 · However, for all its advantages, many users encounter a frustrating roadblock: the dreaded message, “We couldn’t find a camera compatible with Windows Hello Face. I tried mutliple steps to fix this problem but Aug 6, 2023 · When attempting to use the scanner and facial recognition is says " This option is currently unavailable - click to learn more > We couldn't find a camera compatible with Windows Hello Face " for facial recognition and " This option is currently unavailable - click to learn more > We couldn't find a fingerprint scanner compatible with Windows Aug 19, 2023 · آیا برای دسترسی به دوربین (با استفاده از نرم افزاری) با خطای “We Can’t Find Your Camera” و کد A00F4244 مواجه می شوید؟ جای هیچ نگرانی نیست. Trình điều khiển camera lỗi khiến Windows Hello Face sẽ không tìm thấy camera. Apr 2, 2020 · Tom, I've also been looking for an answer, but from what I have read, the C930e does not support Windows Hello as it does not have the ability to see depth and could be bypassed using a photo. Im not mad or anything, just confused. Jul 11, 2023 · Product name : HP Envy x360 2-in-1 Laptop 14 I have not figured out what my laptop is missing that prevented me from enabling facial recognition sign-in option. Feb 25, 2024 · There's also an working fine 720p camera. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Dec 29, 2020 · Face recognition to log in worked fine since I bought the XPS this summer but stopped working a few days ago. Jun 13, 2024 · I just bought this ROG Strix SCAR 18 (2024) laptop and after the setup Windows 11 Hello doesn't recognize the camera. No compatible camera If it says We couldn't find a camera compatible with Windows Hello Face and you have made sure you have a Hello compatible device, do the following: Go to Device Manager and check that the Tobii Hello Sensor driver is Dec 2, 2021 · I have purchased a new HP laptop from Costco. I am on 24H2 with latest updates. I removed a driver under "biometrics" in device manager as instructed on one of the answers. We Couldn't Find a Camera Compatible With Windows Hello Face FIX [Solution]Are you experiencing issues with your Windows Hello Face recognition not working? May 21, 2023 · On my device sign-in options, Facial Recognition (Windows Hello), it keeps showing that "This option is currently unavailable and we couldn't find a camera compatible with Windows Hello Face". That's like 4 models a year, so 90% of Dell's laptops DON'T come with infrared cameras and CANNOT use Windows Hello Face. Read more about this topic D3dx11_42. Best camera drivers are already installed accoring to device manager. Thinkpad has a fingerprint device, it works too. But 2 days back my facial recognition stopped working all of a sudden and I started getting below message that "We couldn't find a camera compatible with Windows Hello Face". I'm running an Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Oct 30, 2021 · Among other features, it has support for Windows Hello (logging in with your face). After completing the setup and manually trying to configure it from the settings menu i'm prompted with the following error; "We couldn't find a camera compatible with Windows Hello Face" Apr 25, 2022 · i recently got a Lenovo ThinkPad that HAS a camera and a fingerprint sensor. I tried to delete WinBioDatabase files it doesnt work. No dice. Looking at the Windows setup options it seems it is not supported ("We couldn't find a camera compatible with Windows Hello"). Harassment is any behavior intended to disturb or upset a person or group of people. Sort of crazy since the camera is built-in (and HD) and Device Manager says it's from Microsoft as well. Pres Windows key, type gpedit, and press Enter. I have a Logitech Brio 4K UHD that supports Face, and I used it on the previous build and it worked fine. Misalnya, satu kesalahan umum yang ditemui pengguna saat menggunakan Windows Hello adalah We couldn’t find a camera compatible with Windows Hello Face. my windows hello face recognition is not working. Aug 21, 2024 · We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Pembatasan dengan Windows dan ESS pada Kamera MIPI dan Windows Hello Face. Searched for better drivers. This is my first day with my new book 4, but this is a big disappointment. It says we couldn't find a camera compatible with windows hello face. Error: "We couldn't find a camera compatible with Windows Hello Face". B1 : Tại ô tìm kiếm trên thanh taskbar > Nhập từ khóa services. Face unlock was previous working fine with no obvious change being made that triggered the failure. Jan 29, 2024 · If all troubleshooting efforts are unsuccessful in resolving the “We couldn’t find a camera compatible with Windows Hello Face” error, consider taking your PC to a repair shop for further assistance. We couldn't find a camera compatible with Windows Hello Face. Re-enabled. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. Fix 1: Restart the Windows Biometric Service on your system; Fix 2: Install the files inside the FaceDriver if you couldn’t find a camera compatible with Windows Hello Face; Fix 3: Update the Camera driver; Fix 4: Perform System File Checker Scan for The Windows 10 Settings page for sign-in options says "We couldn't find a camera compatible with Windows Hello Face". I have this same computer with the same config, and its working fine. It is an internal camera on a Bang & Olufsen HP ENVY all-in-one PC. I will be happy to assist you in this regard. Windows Hello drivers, Windows Hello service should be in running condition. (Facial recognition (Windows Hello) This option is currently unavailable ERROR - We couldn't find a camera compatible with Windows Hello Face) Dec 12, 2022 · But Hello Face is working on my first identical Win-10 Spectre. Nguyên nhân khiến Windows Hello Face không tìm thấy camera. Gỡ cài đặt Windows Hello Face Software Device Feb 28, 2023 · It means your laptop has a regular webcam. Windows Hello Face "We couldn't find a camera compatible with Windows Hello Face Not all Tobii devices support Windows Hello, please check this list of compatible devices. 856 Sep 7, 2022 · Windows Hello Face. Feb 26, 2021 · Hello, I have an Acer laptop, and the facial recognition log in has never worked. Fix We Couldn’t find a camera compatible with Windows Hello Face Error: Windows Hello face feature required three main components to work properly. I have new HP Envy laptop and plan to use the window hello, but when i goto sign in option to do setting for window hello, it prompt out:we couldn't find a camera compatible with windows hello May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. There can be many reasons for the feature failing to work. Control Panel > icon view > Device Manager . Before attempting to fix any issues, you should first confirm whether your camera is compatible with Windows Hello. Nov 22, 2022 · We couldn’t find a camera compatible with Windows Hello Face In Windows 10 /11 [6 Ways English This instructions in this video tutorial can be applied for. I see see myself. Here i Dec 31, 2024 · To use Windows Hello facial recognition, an IR sensor is required. Jul 13, 2024 · Đây cũng là cách sửa lỗi we couldn’t find a camera compatible with windows hello face nhiều anh em áp dụng. Windows Hello Facial recognition requires a special HD IR-3D camera, only a few high-end laptops have such an internal camera, not Aspire 5. Vậy ngay sau đây, mình sẽ hướng dẫn mọi người 3 cách sửa Windows Hello bị lỗi nhé. Namun, pengguna terkadang dapat mengalami masalah. Nov 24, 2020 · Hello, I run windows 10 with version 1903 so I should have the feature of windows hello face sign-in I have a webcam (Detachable Camera) but I haven't seen the face-id option I went to Settings > Accounts > Sign in options > windows hello face > we couldn't find a compatible camera Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Method 5 – Check if Cameras are Disabled Under UEFI Settings. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. I have a camera but i still cant set it up. Use your face to sign in to Windows, apps, and services. I tried all different things suggested on this forum without any success. Really? I opened the Camera app and the camera is working. When I go into Settings-> Account-> Sign-in Options. The last Windows Hello option is the pin, which works. Nguyên nhân lỗi Windows Hello Face không tìm thấy camera có thể bao gồm: Camera bị lỗi, hư hỏng hoặc hoạt động không đúng cách. I tried to add face today but it is not Jan 2, 2025 · Even tho I downloaded it from Optional Features but it just shows that it's unavailable and it literally says : we couldn't find a camera compatible with windows hello face (camera is turned on btw) Jan 28, 2025 · Settings Configurations: Certain settings or customization options within Windows itself could prevent a camera from being recognized as a compatible device for Windows Hello. Since 2017, less than 20 Dell laptop models come with infrared cameras. I also do not find biometric devices under device manager. Nov 27, 2024 · How To Fix "We Couldn't Find A Camera Compatible With Windows Hello Face" On Windows 11we couldn't find a camera compatible with windows hello facewe couldn Aug 9, 2019 · It says "We couldn't find a camera compatible with Windows Hello. I am running Windows 10 on MacBook Air 2015. 5. - couldnt turn on camera. Mar 18, 2020 · ให้ Restart Service ของ Windows Biometric Service อีกครั้งโดยทำตามขั้นตอนที่ 1 เเละ 2 ไปที่ Start > Settings > Account > Sign in options จากนั้นให้ลองตั้งค่า Windows Hello face อีกครั้งค่ะ Jan 24, 2020 · As the title of this post says. Click on Computer Configuration and open Administrative Templates. inf anf HelloFaceMigration. Is the laptop compatible or not . If Facial Recognition (Windows Hello) Software Device and IR Camera are displayed, the laptop supports Windows Hello facial recognition. ” This article will delve into the nuances of Windows Hello Face compatibility, the underlying technology, common challenges users face, and solutions to ensure a seamless Sep 5, 2022 · Hi Basim, I'm Dyari. This options is currently unavailable - click to learn more. While doing setup you get the error "this option is currently unavailable. Oct 30, 2024 · Use a compatible external camera: If your built-in camera is not compatible with Windows Hello Face, you can try using an external camera that meets the requirements. غیر فعال کردن Fast Startup برای مشکل Windows Hello Face فعال بودن ویژگی Fast Startup ویندوز می تواند باعث بروز مشکل شود. This option is currently unavailable - click to learn more. I tried to use my camera and it said it couldn't find a camera installed. 5 Check if Cameras Are Disabled Under UEFI Settings; 1. Now says "We couldn't find a camera compatible with Windows Hello Face. fku iwhd swlonk hcpzi ijavke kwm hoyisq wewyp wldomo gizppl tuycr soqgb mqppm ztyei uksoe \